A much neglected complaint is one about the shame of not knowing something. When we are young we learn new things every day and there is no reason or room to start worrying about whether we are ignorant. The reality is that most young people are ignorant about the life experiences that they will have to deal with when they grow up. For example a primary school child will have no problem in attending a beginner’s computer class whereas a pension might think twice about humiliating themselves in this way.
Whereas grown up people have more resources and can pay for computing resources, the reality is that they have many responsibilities that take away any time that they might have earmarked for learning about computing. The prime example is that of a single parent who has plenty of housework to deal with let alone the rigors of pursuing further education. This means that although they may be able to afford the computer course, they will be reluctant to join it because of other pressing commitments.